We provide the following services to help organizations implement successful risk and compliance management systems based on our software. These services can be delivered either directly by Citicus or through our network of implementation partners.
Service
Delivered by
Citicus ONE user group - our biennial gathering of our customers brings the Citicus community together in an attractive location to identify needs and priorities for further developments.
Citicus ONE maintenance service - provides access to software enhancements, other upgrades and technical support.
Citicus ONE hosted services - both regular and premium services are available.
Education and training - held on-site for customers.
Bases of evaluation – preparation of additional bases of evaluation for assessing particular areas of risk, special tools to help develop them and dedicated assistance to customers who need help developing their own.
Programme management and execution - assistance with planning risk programmes, running them and / or carrying out evaluations.
Additional technical support - assistance with installation, migration or integration.
Collaborative developments - joint research and development leading to new software capabilities delivered through Citicus ONE or add-ons we make available to all customers.
Technology licensing - giving third-parties the ability to employ our software as part of their service line.