Citicus ONE can be installed and put to work easily, with no outside assistance.  Its automated installation routines and outstanding documentation minimize the opportunity for error and our expert help desk helps customers resolve problems that occur. 

Additional technical support is available to help customers needing, for example, to:

• migrate data from an earlier risk management system or process (which may require development of a one-time conversion routine)
• integrate Citicus ONE with an external directory (eg Microsoft® Active Directory) for user administration and / or authentication
• exchange data with an external system (eg an asset database – with Citicus ONE being the definitive source of risk ratings and the asset database being the definitive source of, say, asset names, ages, other characteristics).