This report analyses 13 major information incidents suffered by a cross-section of the world’s leading organisations. The report, written in plain English, examines major incidents from IT, information security and business perspectives.
It provides fresh insights into the range of events that compromise business information, their causes and business impact. For example, one finding is that the business impact of incidents is best assessed by combining the reactions of people with differing perspectives. Another is that minor events can combine catastrophically when disciplines are slack.
The report concludes with a set of key messages and practical implications for action. |